3rd Party Application Manager .
Ally and Your Career
The Opportunity
The Work Itself
- Own end-to-end governance of a portfolio of third-party and business-managed applications
- Ensure compliance with enterprise standards across 12+ critical control areas: IAM, Monitoring/Response/Recovery, Data Protection, Vulnerability Management, Third-Party Risk, BC/DR, Change Management, EA, EUC, PCI, Documentation/Runbooks, and Digital Customer Authentication
- Execute and manage recurring compliance routines: Enterprise Access Compliance (EAC) reviews, Privileged Access Management (PAM), application risk self-assessments, catalog attestations, DAST scanning, DR reviews, EOL tracking, and vulnerability management
- Serve as the primary interface with third-party vendors for support, upgrades, SLA adherence, and issue resolution
- Support internal and external audits (FRB, SOX, PCI, TSD Risk, Centralized Testing) by providing required documentation and evidence
- Partner with Enterprise Architecture, all Orgs on application catalog governance, knowledge transfer, and ServiceNow record accuracy
- Maintain complete, audit-ready documentation at all times — no gaps, no excuses, no surprises during exam periods
- Phase 1 — Learn the controls: Master the compliance routines, understand the “why” behind each control, and execute flawlessly in the current operating model
- Phase 2 — Identify the toil: Recognize which tasks are repetitive, time-consuming, and low-judgment — candidates for safe automation
- Phase 3 — Automate with guardrails: Leverage AI tools (e.g., Claude Code, scripting, workflow automation) to reduce manual effort while maintaining audit trail integrity, data sensitivity awareness, and human-in-the-loop oversight where required
The Skills You Bring
Minimum Qualifications
- 7+ years of relevant experience or equivalent combination of education and experience
- High school Diploma or GED equivalent
Preferred Qualifications
- At least 5+ years of IT infrastructure experience preferred.
- Bachelor’s degree in Computer Science or related field preferred.
- Experience supporting IT audits and compliance initiatives (FRB, SOX, PCI, internal controls).
- Experience coordinating with third-party vendors for application support, upgrades, and issue resolution.
- Proficiency in working with ticketing systems (ServiceNow), audit tools, and user provisioning platforms.
- Broad and deep understanding of technical concepts in multiple specialized fields to develop technical solutions with a consultative approach.
- Strong knowledge of all aspects of the development life cycle and an exposure to various current software development methodology approaches.
- Proficiency with incident management, root cause analysis and resolving production application issues with both short term and long-term solutions.
- Proficient with standard development tools.
- Proficiency with AI tooling (i.e. Claude Code, Codex)
- Ability to multi-task in a fast-paced environment while prioritizing work items appropriately.
- Ability to manage and support enterprise business applications by leveraging internal and external teams along with third-party vendor solution.
How We'll Have Your Back
Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:
- Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
- Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
- Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
- Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
- Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
- Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
- To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf
Who We Are:
Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.
Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at hrpolicy@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.