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Ally Financial Careers

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Sr Analyst - Project Manager

Lewisville , TX , USA , Ref #13095 . Posted Jun-27-2022
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The Sr Analyst - Project Manager will create and execute project plans across LOB’s with CC&E impacts to ensure operational and overall engagement and readiness. This position will coordinate across multiple lines of business and functions such as Bank (Deposits, Invest), Auto, L&D, Quality, Risk...

Customer Care Fulfillment Consultant

Jacksonville , FL , USA , Ref #12892 . Posted Jun-24-2022
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Responsible for ensuring that Ally's customers' accounts are properly serviced during the life of the loan. This may include, but is not limited to, researching payments, analyzing documents and account revisions. Execute Ally's strategic vision to profitably deliver a premier auto-finance...

Customer Payment Specialist

Jacksonville , FL , USA , Ref #12932 . Posted Jun-24-2022
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The Associate role assists Customer Care in all activities involving fulfillment services. The primary focus will be on customer and/or dealer inquiries, transaction processing, customer file maintenance, reconciliations, and a range of complex research and daily operational tasks. Associates...

Senior Analyst – Data Analytics

Detroit , MI , USA , Ref #12950 . Posted Jun-21-2022
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Reporting to the Ally Customer Care & Experience Reporting and Analytics Manager, this position will collaboratively work with other analysts on the team to produce performance reporting and/or additional analyses for Invest, Wealth, Deposits, Lending and Auto Dealer and Consumer servicing teams...

Supervisor - Deposits Customer Care (2nd Shift)

Charlotte , NC , USA , Ref #13045 . Posted Jun-17-2022
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Lead and inspire a team of Bank Customer Care Specialists to deliver a world-class experience for our Customers with a high level of quality and efficiency. Provide hands-on support for Specialists and handle escalated calls in order to make sure we serve every Customer interaction to the best of...

Customer Care Representative- 2nd Shift

Charlotte , NC , USA , Ref #12977 . Posted Jun-17-2022
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In this newly created department, you'll provide personalized customer service of the highest level, empowered to serve our customers through a variety of means. Along with that, you'll be developing a career at a company that invests in its people. Working with a team of world-class...
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