Application Manager of Conversational AI - 11096 .
Ally and Your Career
The Opportunity
Seeking an innovative and results oriented Application Manager of Conversational AI Application Development to lead the development of conversational experience for customers. The ideal candidate will have experience leading software development teams using AI/NLP based solutions. They will have extensive experience in working with cross functional partners and stakeholders as well as mentoring and coaching team members. Additionally, they will have solid understanding and experience in leveraging agile processes, devops practices and cloud-based computer systems.
If you are passionate about creating a positive customer experience and thrive in leading through the possibilities and ambiguity characteristic of an emerging technology, come join us!
The Work Itself
As an Application Manager of Conversational AI Application Development, you will be leading a team of engineers in creating an incredible experience for our customers across conversational channels. The candidate should be passionate about the latest developments in the field of NLP and user experience in conversational interfaces, Has experience leading and mentoring a team of developers, developing streamlined processes, continuous improvement and incremental delivery methods. Candidate should be familiar with the intricacies of interacting with multiple business partners in an Agile methodology environment.
Partner with the Business, UX design and back-end API teams to create world-class customer experiences using Conversational AI.
Lead a team of developers comprised of Ally Associates and contractors (onshore and offshore)
Mentor developers who are highly skilled and passionate about AI/NLP and customer experience as well as early talent.
Own and enforce secure coding standards through peer code reviews and automation
Effectively communicate technical solutions and recommendations to senior level management in both Technology and Lines of Business
A strong commitment to delivering business value through a combination of innovation and mature operating models.