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General information

Career area
Finance
Work Location(s)
12808 Gran Bay Parkway West, Jacksonville, FL
Remote?
No
Ref #
12094
Posted Date
Thursday, April 14, 2022
Working time
Full-time

Ally and Your Career

  • Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

The Opportunity

  • Engages with dealers and matrix partners in order to complete discounting and other contract funding / booking related activities. Has achieved subject matter expertise status and is able to attain maximum production while complying with company policies and procedures. Maintains industry best in class dealer service and processing turn times.

The Work Itself

  • Ability to work in a high volume environment while achieving cycle time and accuracy requirements.
  • Respond to incoming dealer phone calls or e-mails regarding general program information or customer specific questions.
  • Solve problems related to contract pricing and program terms.
  • Identify process improvement opportunities; collaborate with peers and management to communicate improvement suggestions.
  • Perform various additional tasks as assigned by a supervisor which may or may not be included in the position duties and responsibilities.
  • Provide a high level of service to dealers, matrix partners and CPC employees regarding contract corrections and Ally programs and services.
  • Serve as a processing subject matter expert; requires ongoing training of product enhancements and programs.

The Skills You Bring

  • Entry Level (No Exp Required).
  • Bachelor's degree in business preferred.
  • Contract processing experience preferred.
  • Performs high level technically based processing activities and/or supporting tasks.
  • Requires intermediate knowledge of Microsoft Office programs Intermediate written and oral communication skills.
  • Willingness to work flexible hours (including weekends).
  • Ability to work effectively in a team environment.
  • Consistently meets established productivity and turnaround time goals.

How We'll Have Your Back

  • Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation – or total rewards – extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

    • Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
    • Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
    • Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
    • Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.
    • Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

    Who We Are:

    Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

    Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

    Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.

    We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.