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General information

Career area
Work Location(s)
601 S. Tryon Street, Charlotte, NC
Ref #
Posted Date
Monday, April 25, 2022
Working time

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

The Opportunity

This position provides key subject matter expertise regarding preventive, detective, operational, and investigative fraud controls, performing oversight and providing credible challenge to the Deposits business line.

The Work Itself

  • Provide independent fraud risk services to the Deposits Line of Business. Position is responsible for reviewing current controls, recommending control enhancements, investigating external financial crimes and preparing situational, operational, and investigative reports for senior leadership and FinCen.
  • Ensure identification and remediation of fraud risk through independent validation and testing of business line fraud controls, processes, procedures, and operations.
  • Utilize sound judgement and knowledge to develop and execute quality control reviews, monitoring, and testing of business line Investigations to ensure consistency with procedures, best practices, and AML/regulatory obligations.
  • Work with Business Line and Independent Risk Analytic teams to develop and monitor performance of innovative strategies to enhance customer authentication, identity management, and cross-channel fraud detection using various vendor and in-sourced technology products, platforms and configurations
  • Use Fraud Subject Matter Expertise to support or complete Enterprise, Technology, or Business Line projects that impact Ally's overall fraud capabilities and controls.
  • Handle all aspects of investigations and secondary investigative reviews including: Utilizing sound judgment and knowledge of financial investigative tools/techniques to establish an investigative plan; gathering facts and evidence using back-end customer profile and transactional systems;; performing appropriate research with industry peers and law enforcement; preparing independent investigative assessments to document findings from control reviews; and preparing confidential investigative reports for Executive Management.
  • Maintain current knowledge and awareness of investigative fraud techniques, privacy laws, bank regulations, investigation and security incident handling policy and procedure. Possess a strong working knowledge of a Deposits line of business operating practices and policies; and maintain strong working relationships with appropriate industry groups and governmental agencies. Work closely with Legal, Compliance, and Business Line representatives, Risk, Audit, Human Resources, vendors and law enforcement.
  • Perform investigative analysis of data to answer detailed questions about data reporting; Support ad hoc requests from FSI business partners; be responsible for executing data pulls, populating associated reports and ensuring the accuracy of the results

The Skills You Bring

Technical Competencies:

  • 3+ years investigative and data analysis experience into fraud methods, technical controls, and process controls associated with online and mobile banking.
  • Excellent organizational, management, and communications skills
  • Ability to foster collaborative work partnerships and influence people at all organizational levels
  • Strong understanding of the threats relating to online banking investigative and security needs of an online bank
  • Strong data analysis and reporting experience needed
  • Strong Actimize and Excel skills are a plus

Education and experience requirements:

  • Education level: Minimum -- Bachelor's Degree
  • 3+ years of deposits fraud investigations, fraud risk management, or financial crimes law enforcement experience
  • 1+ years of data analysis and reporting experience 

How We'll Have Your Back

  • Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation – or total rewards – extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

    • Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
    • Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
    • Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
    • Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.
    • Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

    Who We Are:


    Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit


    Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.


    Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.


    We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.