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General information

Career area
Work Location(s)
500 Woodward Avenue, Detroit, MI, 601 S. Tryon Street, Charlotte, NC
Ref #
Posted Date
Wednesday, June 1, 2022
Working time

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

The Opportunity

This role will be responsible for investigating incidents of suspected employee fraud or misconduct, employing standard investigative practices with a strong emphasis on cyber and information technology skills.

**Qualified candidates must have cyber fraud investigations or cyber security experience to be considered. 


The Work Itself

  • Provide investigative, fraud risk services to all lines of business. Position is responsible for investigating potential internal financial crimes and other inappropriate employee actions including interviewing subjects, reviewing current controls, recommending control enhancements, and preparing investigative summaries for both Corporate Investigation leadership and FinCen.
  • Ideal candidate will be familiar with industry-standard cyber-investigative tools; such as  eDiscovery tools, Veriato Investigator/360, ObserveIT, EnCase Forensic,  and Endpoint Investigator, CrowdStrike, DLP platforms, Splunk and forensic acquisition / processing hardware.
  • Maintain the collection of data, tools and documentation for the investigation and attribution of escalated cyber incidents.
  • Facilitate requests for the M365 Compliance Platform pertaining to Email, Teams Chats, and phone calls with the Compliance eDiscovery Tool. Maintain relationship with Email/IT teams associated.
  • Support cyber fraud investigations as a subject matter expert
  • Possess a strong working knowledge of a Financial Institutions line of business operating practices and policies; and maintain strong working relationships with appropriate industry groups and governmental agencies. Position will work closely with LOB representatives to resolve escalated incidents.
  • Utilize sound judgment and knowledge of financial investigative tools/techniques to establish an investigative plan.
  • Initiate investigation by gathering facts and evidence; prepare investigative summaries that document findings while examining the current control environment; prepare suspicious activity reports; run appropriate database checks; conduct formal and informal subject interviews.
  • Maintain current knowledge and awareness of investigative/fraud techniques, privacy laws, bank regulations, investigation and incident handling policy and procedure.

The Skills You Bring

  • 3+ years investigation handling experience into incidents that occur in a multi-line financial services company.
  • Candidate would preferably have experience working in a multi-line financial institution and have a strong understanding of financial institution operating practices and policies as well as regulations governing bank activities.
  • Excellent organizational, management, and communications skills.
  • Ability to foster collaborative work partnerships and influence people at all organizational levels.
  • Must have an understanding and commitment of the continuous business improvement process.
  • Knowledge of risk management and control principles.
  • Bachelor's degree or equivalent in criminal justice, business administration, security management, or another related field.
  • At least 3 years working at a financial services institution is preferred.
  • Individual must possess good written and oral communication skills.
  • Must be comfortable working in a matrix organization responding to multiple stakeholders.
  • Must be fully committed to providing exceptional customer service to business partners and fraud risk leadership.
  • Must be a "problem-solver" and be willing to get creative to overcome challenges.
  • Must possess a strong analytic mindset.
  • Good organizational skills with the ability to work independently and initiate proactively.
  • Strong attention to detail.
  • Must be able to perform essential responsibilities with or without reasonable accommodation
  • Ideal candidate would be located in Charlotte, NC.
  • Travel to other business locations may be required (<10%).

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation – or total rewards – extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

  • Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
  • Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
  • Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
  • Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.
  • Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Who We Are:


Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit


Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.


Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.


We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.