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General information

Career area
Work Location(s)
12808 Gran Bay Parkway West, Jacksonville, FL, 2911 Lake Vista Drive, Lewisville, TX, 500 Woodward Avenue, Detroit, MI, 601 S. Tryon Street, Charlotte, NC
Ref #
Posted Date
Thursday, March 10, 2022
Working time

Ally and Your Career

  • Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

The Opportunity

  • Participates in the requirements development for applying business needs to technical applications and seeks prioritization guidance from senior leader. Involved with various aspects of the requirements design process. Defines and documents internal and external user interfaces and support system and data requirement clarification and definition. Supports prototyping activities that will validate business requirements, solution definition and minimize risk. Works directly with team members from business sectors and the applications development team. Actively assist in quality assurance and defining testing strategy and risks. Work is project-oriented and actual tasks must be defined by employee. Understands company goals and practices and applies them when resolving a variety of problems. Receives only general instructions on new work. Uses judgment, creativity and sound technical knowledge to obtain and recommend solutions. May interface with senior management to convey information.

The Work Itself

  • Lead and/or oversee collaboration with business partners in developing requirements for technical solutions that enable to meet business objectives

  • Provide support and governance for Releases

  • For assigned projects
    Lead Organization Readiness/Change Management
    -Develop and implementation of appropriate change controls to align with governance and prioritization routines

  • Lead or participate in joint application design sessions to ensure deliverables are efficient, reliable, and compliant with internal and regulatory requirements

  • Work collaboratively with Developers and IT partners to
    -Prioritize application defects - enhancements for release
    -Provide recommendations regarding solutions/fixes and enhancements

  • Develop and manage communications to stakeholders during- scheduled deployments

  • Facilitate user access reviews and annual Enterprise Access Certification validation

  • Develop and/or review test plans including capacity plans that may include business resources for test case execution, test case volume estimates, and timeline estimates

  • Identify areas of risk and potential systematic controls

  • Manage administrative duties as required: Performance Management, Time Reporting, PTO, IDP/training plans, etc

  • Additional duties as assigned

The Skills You Bring

  • Bachelor's degree preferred
  • Familiarity with Adverse Action, Policy Review and Decisioning Rule coding/programming, Data Warehouse/Information Warehouse, and cloud data storage a plus
  • Work collaboratively with all Stakeholders, Value Streams and Global partners
  • Experience in reading and/or querying SAS, SQL, Oracle, SMSS, Python, R, and/or Power BI
  • Proven ability to deliver results in a highly complex matrix environment, including external vendors
  • Skilled with Microsoft Office applications (Excel, Access, PowerPoint)
  • Demonstrated experience - working knowledge of web-based applications desired but not required.
  • Experience in financial services or related industry preferred
  • Experienced in facilitating project teams, Project Management/Business Analyst Certification (or equivalent work experience) highly preferred
  • Business experience preferred
  • Experience with governance process and procedures - beneficial

How We'll Have Your Back

  • Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation – or total rewards – extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:


    • Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
    • Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
    • Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
    • Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.
    • Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.


    Who We Are:


    Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit


    Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.


    Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.


    We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.