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General information

Career area
Consumer Analytics
Work Location(s)
601 S. Tryon Street, Charlotte, NC
Remote?
No
Ref #
12033
Posted Date
Monday, April 4, 2022
Working time
Full-time

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

The Opportunity

This role will be responsible for helping develop and maintain the day-to-day reporting, data analysis, and strategies supporting the Enterprise Fraud, Security and Investigations (EFSI) team specifically related to the Cyber Fraud Fusion Center, Internal/Corporate Fraud and Physical Security.  This role will be responsible for providing analytic support to the EFSI Investigation teams in the form of counter fraud strategy development, ad hoc analysis, reporting and ongoing Project involvement.

The Work Itself

Job Responsibilities

  • Define, build and document the end-to-end process of fraud prevention alerting strategies
  • Define and recommend measurements, strategies, and reporting using data to drive valuable business decisions in regard to fraud
  • Leverage Data Science techniques to for advanced problem solving and fraud detection
  • Increase productivity and improve effectiveness of existing processes
  • Work with EFSI Team members to identify and assess fraud referral channels across Ally product lines to maximize effectiveness rates
  • Work with both internal and external resources to identify key data elements for inclusion and use in development of new strategies
  • Support ad-hoc requests from business partners
  • Make control recommendations for identifying gaps that need attention
  • Identify and escalate risks and controls

The Skills You Bring

Qualifications

  • Bachelor's degree in Mathematics, Economics, Statistics, Information Science or similar background
  • 2-4 Years of Data and Business Analysis required, preferable with a banking or financial institution
  • Must have experience with Python, R, SAS, SQL programing language and writing queries in Oracle, Snowflake or other relational databases
  • 1-3 Years of Auto ML experience or other modeling experience
  • Expert level usage of all MS Office tools, especially Power BI
  • Must have an understanding and commitment of the continuous business improvement process.
  • Knowledge of risk management and control principles

Education and experience requirements:

  • Education level:  Bachelor’s Degree or equivalent work experience.
  • At least 2 years working at a financial services institution

Personal Competencies:

  • Individual must possess good written and oral communication skills
  • Must be comfortable working in a matrix organization responding to multiple stakeholders
  • Must be fully committed to providing exceptional customer service to business partners and fraud risk leadership
  • Must be a “problem-solver” and be willing to get creative to overcome challenges
  • Must possess a strong analytic mindset
  • Good organizational skills with the ability to work independently and initiate proactively
  • Strong attention to detail

How We'll Have Your Back

  • Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation – or total rewards – extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

     
    • Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
    • Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
    • Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
    • Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.
    • Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
     

    Who We Are:

     

    Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

     

    Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

     

    Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.

     

    We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.