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Ally Financial Careers

General information

Career area
Customer Care
Work Location(s)
2911 Lake Vista Drive, TX, 500 Woodward Avenue, MI, 601 S. Tryon Street, NC
Remote?
No
Ref #
22337
Posted Date
06-09-26
Working time
Full time

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity



At this time, Ally will not sponsor a new applicant for employment authorization for this position.
In office role - Ally work locations are: Charlotte NC, Detroit MI, or Lewisville TX

The Senior Director- Product Owner- Salesforce sets enterprise-level product vision and investment direction for a broad product domain or portfolio; translates market, customer, and business objectives into strategy; leads a product organization; and ensures product decisions deliver sustainable growth, operational value, and customer impact. This leader will drive modernization of the agent desktop servicing ecosystem, accelerate velocity across product squads, and identify transformational opportunities that improve agent and customer experiences at scale.

The Work Itself


  • Defines product domain vision, strategy, and multi-horizon roadmap across multiple product groups, ensuring alignment with enterprise priorities and market opportunities
  • Represents the voice of the customer, business, and market with executive stakeholders through the lens of the product portfolio and shapes investment and operating decisions accordingly
  • Leads group product owners and senior product managers; establishes organization design, decision rights, operating model, and talent strategy for the product function
  • Directs portfolio investment and prioritization decisions across new capabilities, modernization efforts, and regulatory or operational commitments, balancing customer, financial, and risk considerations
  • Partners with executive stakeholders across technology, design, operations, data, marketing, and risk to shape business cases, go-to-market strategy, and delivery expectations
  • Oversees performance of the product portfolio through customer, financial, operational, and delivery KPIs, intervening when outcomes, adoption, or execution health are off track

The Skills You Bring


Minimum Qualifications
  • 12+ years of relevant experience or equivalent combination of education and experience 
  • High School Diploma of GED equivalent

Preferred Qualifications
  • 10+ years of product management experience, including defining and leading strategy and portfolio direction across multiple product lines or domains
  • 5+ years of Salesforce experience required with strong expertise with Service Cloud and/or Financial Services Cloud
  • Experience leading large-scale digital product portfolios in financial services, fintech, or similar industries preferred
  • Strong financial and commercial acumen, including business case development, investment prioritization, and value realization
  • Deep expertise in product operating models, organizational design, and scaling product functions
  • Fluency in data, analytics, and performance management across customer, financial, and operational KPIs
  • Strong understanding of technology strategy, platform ecosystems, and modern digital architecture
  • Experience integrating customer, market, and competitive insights into product and portfolio decisions
  • Executive leadership presence with ability to influence senior stakeholders
  • Strong organizational leadership and talent development capabilities (leading leaders)
  • Strategic thinker with ability to translate vision into actionable direction across teams
  • Excellent communicator and storyteller, aligning diverse stakeholders around product vision and investment priorities
  • High ownership, resilience, and ability to lead through ambiguity and transformation
  • Bachelor’s degree; MBA or advanced degree strongly preferred
  • Significant experience in product leadership, general management, or digital transformation roles


#LI-Hybrid

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

  • Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
  • Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
  • Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
  • Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
  • Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
  • Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
  • To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf
 

Who We Are:

 

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

 

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

 

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at hrpolicy@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range: $165000 - $240000 USD
An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer. 
Incentive Compensation: This position is eligible to participate in our annual incentive plan.
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