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General information

Career area
Lending
Work Location(s)
601 S. Tryon Street, Charlotte, NC, 900 N. Arlington Heights, Itasca, IL, Work From Home, Remote, AR, Work From Home, Remote, AZ, Work From Home, Remote, FL, Work From Home, Remote, IA, Work From Home, Remote, IL, Work From Home, Remote, IN, Work From Home, Remote, KS, Work From Home, Remote, KY, Work From Home, Remote, MI, Work From Home, Remote, MO, Work From Home, Remote, MT, Work From Home, Remote, NC, Work From Home, Remote, NV, Work From Home, Remote, OH, Work From Home, Remote, SC, Work From Home, Remote, WI
Remote?
Yes
Ref #
12732
Posted Date
Tuesday, May 24, 2022
Working time
Full-time

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

The Opportunity

The Sr Account Lead – Lending is responsible for onboarding and managing the ongoing relationship of enterprise accounts.

The Work Itself

  • Partner with sales teammates and internal groups to onboard new enterprise accounts.
  • Build, maintain and deepen relationships with enterprise clients with the goal to grow revenue.
  • Assist with preparing account strategies, and responsible for implementing and executing on the strategies.
  • Strategically support assigned accounts through inbound and outbound communications, as well as meet with in-person when necessary.
  • Run, review, assist with reporting needs to provide timely information to accounts.
  • Identify and capitalize on cross-sell/relationship deepening opportunities.
  • Proactively seek client feedback to identify data-driven trends and provide as input to appropriate Customer Experience and User Interface teammates.
  • Other duties as assigned.

The Skills You Bring

  • 3+ years of experience in account management, sales support, or related role (in the field financing a plus).
  • Bachelor’s degree strong preferred.
  • Excellent communication skills and relationship management skills.
  • Demonstrated strong organization skills, attention to detail.
  • Demonstrated ability to deliver high quality results with speed and efficiency.
  • Demonstrated ability to handle high-pressure situations, mitigate client escalations.
  • Experience using Salesforce or similar CRM tool.

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation – or total rewards – extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

 
  • Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
  • Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
  • Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
  • Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.
  • Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
 

Who We Are:

 

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

 

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

 

Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.

 

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.