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General information

Career area
Work Location(s)
601 S. Tryon Street, Charlotte, NC
Ref #
Posted Date
Wednesday, May 25, 2022
Working time

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too? #LI-JP1

The Opportunity

The Program Manager of Operational Risk Assessment, Operational Risk,  is accountable for the Risk and Control Self-Assessment (RCSA) governance routines with a strong focus on continuous improvement and regulatory alignment. Additionally, the Operational Risk Assessment Manager is responsible for optimizing the Risk Assessment framework and its understanding across the organization. This individual works cross-functionally with Risk and Compliance, as well as Business Line partners and may communicate scope, progress, issues and risks to stakeholders at various levels. Key responsibilities include managing regulatory and audit requests, enhancing Ally's RCSA program and governance routines, advancing Ally's RCSA strategy, and developing training and communications.

The Work Itself

  • Support the Program Director of Operational Risk Assessment in the ongoing development and refinement of the RCSA governance practices, tools, reporting and technology.
  • Support the  delivery of timely responses to regulatory and audit requests, serving as coordinator for the collection of materials.
  • Manage the RCSA Program training and communications efforts with a cohesive vision and execution across the team; assist with RCSA training facilitation.
  • Coordinate and lead RCSA stakeholder forums for training and awareness of programmatic updates and initiatives.
  • Develop innovation/automation enhancements to assist in programmatic effectiveness and efficiency.
  • Leads projects, program development efforts, process enhancement initiatives, and risk management efforts intended to facilitate achievement of objectives.
  • Tracks issues and works to troubleshoot roadblocks in order to minimize impact to projects; providing management with alternative solutions as needed.
  • Establishes processes to anticipate customer and stakeholder needs. Analyzes present-state, developing enhancement opportunities for future-state approaches and implementation.
  • Create presentations for senior management-level committees (e.g., Operation Risk Committee, Enterprise Risk Management Committee) and various other stakeholders across the three lines of defense
  • Create and sustain reporting on the RCSA program, as well as the results/output of RCSA execution.

The Skills You Bring

  •  Minimum 5+ years of Risk Management/Compliance experience is preferred.
  •  Experience with GRC Tools required (e.g., Archer or equivalent experience).
  •  Ability to independently problem solve in scenarios where a precedent does not exist.
  •  Strong proficiency with all Microsoft products (Word PowerPoint, Visio).
  • Strong analytic ability with experience in data analytic reporting and management
  • Able to prioritize efforts based on program objectives, skilled at effectively estimating work, and proven commitment and to deliver on deadlines.

    How We'll Have Your Back

    Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation – or total rewards – extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

    • Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
    • Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
    • Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
    • Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.
    • Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

    Who We Are:


    Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit


    Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.


    Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.


    We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.