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Ally Financial Careers

General information

Career area
Loan Administration/Operations
Work Location(s)
2911 Lake Vista Drive, TX
Remote?
No
Ref #
19690
Posted Date
05-02-25
Working time
Full time

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

The purpose of this position is to identify potential areas of risk and ensure strong internal controls exist within the CAM Recoveries space. This role is part of a team which will act as an independent review and evaluation body to ensure that controls within the Recoveries space are either being appropriately monitored, evaluated, investigated, resolved & reported or a combination of responsibilities. May work special projects from time to time.

   

The Work Itself

  • Work in a team responsible for the review and coordination of control-related activities for the Recoveries Operation.
  • Handles complex problems and issues, investigating and eliminating problem situations.
  • Maintain monthly average target of Quality Control evaluations/tests completed per day or by the deadline.
  • Demonstrates a consistent level of accuracy and objectivity in the scoring of evaluations or testing.
  • Review results with local management; document action plans to address deficiencies.
  • Responsible for follow up and completion of any required retests.
  • Serve as a go-to-person supporting team lead, providing front line support to the business.
  • Maintain a strong knowledge of corporate policies and procedures including applicable state and federal regulations related to compliance.
  • Recognize and relay repetitive Quality Control deficiencies that may require additional development.
  • Miscellaneous duties as assigned.

The Skills You Bring

  • High School diploma or equivalent required; bachelor’s degree preferred.
  • At least 2 years’ experience in supported value stream required (i.e. Collections, Customer Service, Remarketing, Loss Mitigation) required
  • A strong understanding of Auto Finance and the various stages of delinquency required

Special Skills/Abilities/Competencies:

  • Strong verbal and written communication.
  • Analytical skills.
  • Strong judgment and decision-making skills.
  • Discretion and confidentiality.
  • Ability to multi-task.
  • Self-motivated and self-starter.
  • Attention to detail and follow up critical.
  • Skilled in negotiation and conflict resolution.
  • Cross functional knowledge preferred; familiar with all value streams processes, policies & procedures.
  • MS Windows, internet and MS Office knowledge and skills required.

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

  • Time Away: 11 paid holidays, 20 paid time off days, and 8 hours of volunteer time off, yearly (paid time off is prorated based on start date) 
  • Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
  • Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
  • Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
  • Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
  • Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
  • To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf
 

Who We Are:

 

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

 

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

 

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at hrpolicy@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range: $47840 - $75000 USD
An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer. 
Incentive Compensation: This position is eligible to participate in our annual incentive plan.
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