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General information

Career area
Work Location(s)
500 Woodward Avenue, Detroit, MI, 601 S. Tryon Street, Charlotte, NC
Ref #
Posted Date
Wednesday, March 2, 2022
Working time

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

The Opportunity

At Ally, you get a startup feel, but experience the benefits of a company that’s worked out the kinks and is fulfilling its purpose. We’re always evolving and see that as a good thing. From owning our work to seeing its impact in the real world, our team is relentless in finding new ways technology can help make experiences better and help people. We are problem solvers, we value diverse thinking, we support one another, and we challenge ourselves to think bigger in the journey to deliver customer-obsessed tech solutions.

The Privileged Identity Management Analyst position at Ally is a member of the Information Protection and Risk Management (IPRM) team and reports to the manager of Privileged Identity & Access Management Operations. The Analyst works with a operational team to support and maintain identity and access management technologies to meet specific security requirements. The Analyst also supports lifecycle management and privileged identity management processes to ensure a secure environment is maintained. This role does provide oversight and support of 24/7 support for Ally’s Identity Management suite of solutions

The Work Itself

The Privileged Identity Management (IAM) Operations Analyst is a subject matter expert (SME) on one or more security technologies within the identity and access management discipline.  Under direction from the Manager/Director and in line with stated strategic objectives, the Privileged Identity Analyst will help with driving requirements and strategic planning for IAM capabilities to protect Ally’s identities, access and assets. The IAM Analyst will work with project managers and other project resources to successfully support projects on time and on budget. The IAM Operations Manager will also be responsible for ongoing operations of all IAM solutions, function as the SME for this technology stack, and will assist in troubleshooting system degradations and outages if required. Some (but not all) of the technology sets the role will be primarily involved with are as follows:

  • Privileged identity monitoring/privileged access monitoring
  • Identity management solutions, including cloud solutions
  • Identity directories
  • Single sign-on and federated authentication systems
  • Identity-as-a-service solutions
  • Multi-factor authentication solutions
  • Identity governance solutions

The Skills You Bring

  • Minimum of 3 years information security specific experience with IAM technologies.
  • Demonstrated knowledge of maintaining IAM platforms of various types.
  • Experience with managing and controlling privileged access and identities
  • Unix administration background is a strong plus
  • Active directory administration background is a strong plus
  • Agile team experience, particularly Product Owner experience is a strong plus
  • Ability to document security governance processes and procedures in team runbook or playbook.
  • Ability to perform data analysis using standard office productivity software.
  • Bachelor's degree in information systems or relevant field of study heavily preferred.
  • CISSP, CISM or CISA preferred.
  • Strong knowledge of current cyber security threats and techniques, as well as a dedicated and self-driven desire to research current cyber security products.
  • Excellent problem-solving and troubleshooting skills with a strong attention to detail.
  • A strong customer/client focus with ability to manage expectations appropriately and provide superior customer/client experience and build long-term relationships.
  • Effectively works as part of a security teams on projects and resolving incidents.
  • Ability to work independently with minimal supervision, with an ability to make independent decisions when appropriate.
  • Experience gathering and facilitating the development of business and system requirements within a broader project team.
  • Excellent oral and written communications skills.
  • Ability to learn and use business productivity and management software.
  • Must be willing to work after-hours and weekends when technical issues arise which require immediate resolution.

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation – or total rewards – extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

  • Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
  • Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
  • Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
  • Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.
  • Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation. #LI-Hybrid