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Ally Financial Careers

General information

Career area
Customer Service
Work Location(s)
500 Woodward Avenue, MI
Remote?
No
Ref #
21508
Posted Date
01-22-26
Working time
Full time

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

Supports field sales organization and channel strategies by developing and maintaining sales data and ensures the information is readily accessible. Constantly monitoring trends and tracking results. Elevates risk issues to management. Prepare enterprise-wide sales portfolio management reporting dashboards and analyses. Participate in the development and maintenance of data interfaces between various information warehouses/reporting systems. Incumbent is in the process of developing basic skills. Almost all activities are transaction oriented (and not related to new business). A significant portion of time is spent on basic work (e.g., due diligence, document processing, financial/ statistical analysis).

The Work Itself

  • Service the Sales Support group email box and phone queue to resolve daily operational needs from the sales team and other supporting groups.
  • Executes dealer enrollment processes and administers incentives.
  • Responsible for maintaining dealer account records and data quality reviews.
  • Maintain accurate documentation for product compliance and governance controls.
  • Contributes to enterprise initiatives, sales projects and accuracy evaluation of processes executed within the group.
  • Develop strong relationships with internal and external business partners.
  • Department hours of operation are from 8am to 6pm EST, Monday through Friday.

The Skills You Bring

  • High School Diploma or GED required. Associates or Bachelors degree in a business related field preferred.
  • 1+ years experience in financial services or services industry preferred. 
  • Property & Casualty (P&C) License a plus.
  • Strong communication (active listening, follow-up, written skills) with problem solving, critical thinking, and organizations skills.
  • Candidate must be eager to learn new processes and systems and remain comfortable in a fast changing environment.
  • Ideal candidate would also demonstrate ability to recommend process and procedure improvements to increase effectiveness.
  • Ability to self-audit and check work resulting in strong data integrity.
#LI-Hybrid 
#DFS

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

  • Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
  • Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
  • Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
  • Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
  • Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
  • Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
  • To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf
 

Who We Are:

 

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

 

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

 

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at hrpolicy@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range: $47840 - $75000 USD
An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer. 
Incentive Compensation: This position is eligible to participate in our annual incentive plan.
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