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General information

Career area
Work Location(s)
500 Woodward Avenue, Detroit, MI, 601 S. Tryon Street, Charlotte, NC
Ref #
Posted Date
Thursday, June 16, 2022
Working time

Ally and Your Career

  • Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

The Opportunity

This Consumer Regulatory/Servicing Legal/Business Analyst/Paralegal is responsible for providing legal support in connection with the acquisition and servicing of consumer automotive retail financing and leasing accounts. This person should have familiarity with or interest in automotive finance business operations and various state motor vehicle finance laws as well as federal laws and regulations impacting vehicle financing such as Truth-in-Lending related to closed-end credit, Truth-in-Leasing, Fair Debt Collection Practices Act, Fair Credit Reporting Act, and other consumer protection laws and regulations. Working with a team of legal professionals, this Legal/Business Analyst/Paralegal will provide legal support to consumer contract management and customer relations operations.

The Work Itself

  • Applies knowledge of enterprise goals, business environment, and functional needs to design and develop strategic plans.
  • Executes strategies and methods in alignment with enterprise goals and Legal Staff policies.
  • Serves as trusted team member in support of Legal Staff attorneys and business teams.
  • Demonstrates a track record of empathy and credibility.
  • Maintains confidentiality and acts with integrity.
  • Offers creative solutions to sensitive issues using multi-disciplined approach.
  • Effectively manages sensitive and complex issues that impact Ally.
  • Works in a collegial manner with other Legal Staff colleagues, accepts direction from Legal Staff leadership, and demonstrates effectiveness and clarity in conveying legal advice.

The Skills You Bring

  • 2 + years consumer auto finance experience.
  • Bachelors degree and a strong academic record.
  • Experience preferred in handling regulatory matters and/or complex operational matters.
  • Heightened familiarity with consumer finance disclosure/protection legal requirements and issues.
  • Excellent writing skills.
  • Strong communication skills - listening, verbal and written.
  • Ability to manage multiple tasks simultaneously in a timely manner.

How We'll Have Your Back

  • Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation – or total rewards – extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

    • Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
    • Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
    • Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
    • Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.
    • Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

    Who We Are:


    Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit


    Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.


    Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.


    We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.