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General information

Career area
Work Location(s)
12850 W. Gran Bay Pkwy, Jacksonville, FL, 500 Woodward Avenue, Detroit, MI, 601 S. Tryon Street, Charlotte, NC
Ref #
Posted Date
Monday, June 13, 2022
Working time

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

The Opportunity

The Operational Risk Sr. Analyst - Program, Governance, and Adherence (PGA) role will be responsible for assisting in the oversight of the Enterprise Operational Risk Management Program. The candidate will assist with self-identified issue management, review and challenge, issue validation, document program procedures, support Operational Risk Management communications, and monitor adherence to the policies and standards, as well as the Operational Risk Management Framework. The successful candidate must demonstrate strong communication skills and be capable of collaborating with Independent Risk Management and Business Lines to assist in sound risk management practices.

The Work Itself

  •         Execute and manage Self-Identified Issue Management processes and routines to drive ongoing oversight and enforcement of standards across the enterprise to enable a strong risk management culture
  •          Collaborate and perform diligent follow up with Business Lines and Independent Risk Management teams to ensure timely and accurate execution of the Self-Identified Issue Management program, including the escalation of exceptions
  •         Provide subject matter expertise in Self-Identified Issue Management Program initiatives and perform effective review and challenge to ensure compliance with policies and standards
  •          Support centralization of Operational Risk Management reporting
  •         Assist with program adherence initiatives to ensure consistency of Operational Risk Management practices and adherence to policy and standard requirements.
  •          Identify process improvement opportunities
  •         Collaborate with the Operational Risk Program and Independent Risk Management Teams on special projects supporting a cohesive and thorough approach to risk assessing self-identified issues. 

The Skills You Bring

  • 3+ years relevant experience in the financial services industry or related field.
  • BA/BS from an accredited university required (Accounting, Business Administration, or Finance major is preferred)
  • Relevant experience in financial services, e.g. Operational Risk Management, Compliance, or Internal Audit
  • Ability to work in teams, adapt to change, troubleshoot, analyze issues and determine root cause, are critical skills
  • The ideal candidate will possess initiative, flexibility in daily responsibilities and working hours, strong communication and willingness to adapt to meet the needs of the risk organization Working knowledge of risk management components (e.g., policy/procedures, governance, reporting, risk control self-assessments, issue management) in a regulated environment
  • Technical expertise in MS Office required; experience with Archer preferred
  • Must be self-motivated, willing to take on initiative, and capable of working independently
  • Demonstrated ability to build effective working relationships with multiple levels of management
  • Strong analytical, documentation, project management and organization skills including attention to detail
  • Excellent written and verbal communication skills
  • Ability to multi-task, handle competing priorities and follow through on commitments

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation – or total rewards – extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

  • Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
  • Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
  • Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
  • Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.
  • Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Who We Are:


Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit


Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.


Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.


We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.