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Ally Financial Careers

General information

Career area
Technology
Work Location(s)
601 S. Tryon Street, NC
Remote?
No
Ref #
22024
Posted Date
04-08-26
Working time
Full time

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

Ally is seeking an Application Manager – AI-Enabled Applications to lead the support, governance, and continuous improvement of corporate technology applications using artificial intelligence, Generative AI, large language model (LLM) capabilities, automation, analytics, and related digital technologies. This role combines technical application leadership with people and operational management responsibilities to ensure applications are secure, stable, scalable, and aligned with business and enterprise standards. 

The ideal candidate will bring a balance of technical depth, operational discipline, and leadership experience to manage business-critical applications, drive service stability, support audit and control requirements, and help advance the responsible use of AI-enabled capabilities in enterprise environments.

At this time, Ally will not sponsor a new applicant for employment authorization for this position.

The Work Itself

  • Lead the operational management, administration, support, and continuous improvement of corporate technology applications using AI tools, Gen AI capabilities, LLM-driven features, intelligent automation, analytics, and modern digital technologies. 
  • Manage teams responsible for production support, incident resolution, service stability, release coordination, tech resiliency, third party vendors, change management, and application enhancement activities. 
  • Partner with engineering, architecture, security, and business teams to implement, support, and optimize AI-enabled application capabilities in alignment with enterprise standards. 
  • Oversee issue triage, root-cause analysis, remediation planning, and ongoing service improvement for critical business applications. 
  • Establish and maintain governance practices for application security, user access, role-based permissions, data handling, logging, monitoring, and operational controls. 
  • Support lifecycle activities including upgrades, integrations, configuration, release readiness, platform modernization, and process improvement. 
  • Drive operational efficiency through automation, AI-assisted workflows, enhanced reporting, intelligent support practices, and improved knowledge access. 
  • Collaborate with compliance, risk, and audit teams to support evidence requests, maintain documentation, track remediation items, and strengthen control effectiveness. 
  • Ensure applications align with internal control, resiliency, security, and regulatory expectations. 
  • Coordinate with third-party vendors for support, maintenance, upgrades, issue resolution, and enhancement activities where vendor-managed solutions are part of the application portfolio. 
  • Lead, mentor, and develop team members while fostering accountability, collaboration, innovation, and continuous improvement.

The Skills You Bring

Minimum Qualifications
  • 7+ years of relevant experience
  • Bachelor’s Degree in relevant field(s) of study or equivalent

Preferred Qualifications
  • Highly preferred: 5+ years of relevant experience in enterprise application management, application support, application operations, or related technology roles
  • Highly preferred: Experience managing or supporting enterprise applications in a production or operational environment
  • Highly preferred: Experience with incident management, issue resolution, and operational support processes
  • Highly preferred: Experience supporting enterprise applications that use or integrate AI tools, machine learning services, intelligent automation, analytics platforms, or LLM-enabled capabilities
  • Highly preferred: Experience with application development in Python, AWS cloud technologies, and GitLab, or similar technologies
  • Experience with application security, user access management, and role-based access controls
  • Familiarity with logging, monitoring, reporting, or observability practices used to manage enterprise applications
  • Experience leading teams or managing work across technical support, operations, enhancement delivery, or application governance functions
  • Experience working in regulated environments, preferably financial services
  • Knowledge of SOX, PCI, audit support, control execution, evidence management, and remediation tracking
  • Experience with data governance and data classification
  • Experience coordinating with third-party vendors for support, upgrades, maintenance, and service reviews
  • Exposure to Microsoft Copilot, Microsoft Power BI, Microsoft Power Apps, and Microsoft Power Automate
  • Exposure to Claude, Claude Code, ChatGPT, and similar AI-assisted development or productivity tools
  • Familiarity with APIs, integrations, automation tooling, reporting capabilities, and modern digital application platforms
#LI-Hybrid

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

  • Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
  • Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
  • Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
  • Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
  • Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
  • Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
  • To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf
 

Who We Are:

 

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

 

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

 

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at hrpolicy@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range: $110000 - $180000 USD
An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer. 
Incentive Compensation: This position is eligible to participate in our annual incentive plan.
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