Skip to content

General information

Career area
Deposits Operations
United States
Work Location(s)
1100 Virginia Drive, Fort Washington, PA, 12850 W. Gran Bay Pkwy, Jacksonville, FL, 2911 Lake Vista Drive, Lewisville, TX, 601 S. Tryon Street, Charlotte, NC
Fort Washington
Ref #
Posted Date
Wednesday, May 25, 2022
Working time

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

The Opportunity

The Retirement Accounts (Senior) Supervisor serves as the subject matter expert on IRA rules and IRS regulations and leads the daily activities of the team to ensure the achievement of the corporate goals for growth, retention and quality service. The scope of this position includes the oversight of the personnel within the department as well as interfacing with all levels of management, various departments, business partners, and bank customers. This role works in tandem with the Manager, Compliance, Legal and Tax to ensure all procedures adhere to applicable IRA regulations & laws.

**Remote Option Available*

The Work Itself

  • Expert knowledge of the policies, procedures and regulatory requirements of the IRA function.
  • Monitors, maintains and enhances the activities of the team to ensure that current and prospective IRA customers are satisfied.
  • Ensures that IRA procedures are current, accurate, and reflective of the responsibility of the team and the Department and are in accordance with legal, compliance and regulatory requirements.
  • Works closely with partners in Product Management, Customer Care Center, Ally Invest, Tax, Shared Services and VBOS to ensure customer service and regulatory requirements are met.
  • Monitors risk controls related to financial transactions processed against customer accounts.
  • Works with the Manager in leading and evaluating the staff to inclusive of goals, guidelines and procedures, training, performance, coaching, and direction.
  • Partners with DOSS to ensure bank compliance in the annual processing of all tax filings, including 5498 and 1099Rs

The Skills You Bring

  • 3+ years in Banking and/or Investment experience required
  • 2+ years of experience in IRA and/or other retirement accounts required
  • Knowledge and/or experience with tax preparation a plus
  • Expert knowledge of IRA banking concepts, rules and regulations highly recommended

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation – or total rewards – extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

  • Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
  • Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
  • Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
  • Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.
  • Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.