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General information

Career area
Collections
Work Location(s)
2911 Lake Vista Drive, Lewisville, TX
Remote?
No
Ref #
12928
Posted Date
Tuesday, June 7, 2022
Working time
Full-time

Ally and Your Career

  • Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

The Opportunity

As a leader in digital financial services, our customer experiences and interactions are designed based on data-driven strategies. We depend on the Ally analytics community to fuel these journeys and to help nearly 10,000 leaders and employees make countless data-driven decisions every day. Ally Auto’s Consumer Asset Management Strategy organization is a multidisciplinary team part of which focuses on end-to-end consumer journeys and helps build products and tools designed to improve those journeys while optimizing asset performance. 

Reporting to the Manager of Customer Interaction Strategy, this position will be focused on supporting the needs of our expanding Customer Journey and Customer Interaction strategies. The ideal candidate must be passionate about delivering results, must be an innovative and strategic thinker, and willing to challenge status quo.  They can learn quickly, are self-motivated, detail oriented, and can sort through large amounts of information to identify relevant and key points. They will be able to apply knowledge of business and balanced judgment in interpretation of data (analytics). 

The Work Itself

  • Responsible for leading the creation of data gathering and new analysis to progress the business.
  • Provide analytical and data support in the design, review, and improvement of our customer journey strategy.
  • Apply sound control processes into daily/weekly/monthly processes to effectively identify, assess, and manage risk.
  • Maintain code logic to pull, sanitize, and aggregate data to produce accurate reporting.
  • Collaboratively work with cross-functional teams to ensure alignment with broader company goals.
  • Perform special analytics projects and other duties as assigned.
  • Interface with various stakeholders within asset performance, credit risk, finance and strategy and analytics organizations to provide timely and accurate analysis.
  • Able to deliver accurate results within expected deadlines.
  • Strong emphasis on business partnering and subject matter expertise in not only data but how the business operates.

The Skills You Bring

Required:

  • Bachelor’s degree
  • 3+ years of experience in data analytics
  • 3+ years of practical experience developing analysis and queries using SQL and SAS.
  • Candidate should possess strong analytical and problem solving skills.
  • Quick learner and has demonstrated ability to initiate, develop and execute small to medium scale projects
  • Work well within a team of analysts and collaborate with individuals with technical and non-technical backgrounds
  • Candidate must have strong attention to detail
  • Excellent written and verbal communication skills, including the ability to effectively present material

Preferred:

  • BS, BA, (or MS) in Mathematics, Finance, Economics, Accounting, Information Technology or related field
  • 3+ years' experience in similar or equivalent position
  • Knowledge of statistics and data management processes
  • Experience in automotive financial services industry

How We'll Have Your Back

  • Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation – or total rewards – extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

     

    • Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
    • Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
    • Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
    • Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.
    • Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

     

    Who We Are:

     

    Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

     

    Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

     

    Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.

     

    We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation. #LI-Hybrid