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General information

Career area
Work Location(s)
500 Woodward Avenue, Detroit, MI, 601 S. Tryon Street, Charlotte, NC
Ref #
Posted Date
Friday, April 29, 2022
Working time

Ally and Your Career

  • Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

The Opportunity

The Customer Data Platform Delivery Leader will lead our Product Owners and be a key contributor to Ally's current and next generation digital transformation efforts. This leader will work with the Product Owners to align Agile squads in the delivery of key initiatives and requires a broad understanding of marketing technology stacks and integrations of CDP to consumer facing applications such as customer interactions hubs, emails, chat bots, web personalization, call centers, and analytics tools. The Delivery Leader will be a strong, strategic and collaborative leader with a background in Agile delivery. The Delivery Leader will need to work across the enterprise with the Product Owners to develop user stories, maintain and groom the backlog, and effectively communicate prioritization and delivery impacts. The Delivery Leader will need to understand the value proposition of the technology, partner with senior executive management, business partners, data scientists, engineering, and IT organizations to build a strong roadmap, and bring innovative insights within and outside the industry to craft the company's overall capabilities to build and sustain competitive differentiation.


The Work Itself

    • Assess and Balance multiple business requests, prioritize based on business value, communicate the delivery schedule for current and upcoming development requests
    • Developing the digital roadmap and strategy of Customer Data Platform in partnership with business partners and stakeholders, and then break the roadmap down to a deliverable workstream specific to the PO's agile scrum squad.
    • Review functional requirements and identify gaps in data collection. Collaborate with teams from a matrixed organization to fill data gaps
    • Build out and document user cases, products, and supporting data requirements
    • Create and standardize templates and processes for data specifications, functional requirements, use case validations, training, and user adoption
    • Implement framework and processes to provide lineage of data collection, integration, and consumption
    • Ensure CDP is built with data security and governance to meet the organization's procedures, policies, and regulatory requirements
    • Ensure the highest standard of quality in the final solution

The Skills You Bring

  • 5+ years of Managing Others, Inspirational team leader, motivates teams to succeed
  • Shown people leadership and management capabilities
  • 5+ Experience in Agile methods and delivery
  • 5+ Experience in data architecture and data modeling as it relates to business focused deliverables
  • 5+ Experience in architecture patterns and computing technology at application, database, and system levels is required
  • Experience with working in banking, digital applications, CRM, paid media, social, and offline data is preferred
  • Solution oriented and business focused to set priorities based on available budget and resources
  • Proven success through partnership and collaboration with a cross-functional team
  • Proven ability to set strategic direction and drive high quality execution

How We'll Have Your Back

  • Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation – or total rewards – extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

    • Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
    • Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
    • Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
    • Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.
    • Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

    Who We Are:


    Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit


    Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.


    Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.


    We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation. #LI-Hybrid