Senior Supervisor - IRA Operations .
Ally and Your Career
The Opportunity
The Senior Supervisor for the IRA Operations serves as the subject matter expert on IRA rules and IRS regulations and leads the daily activities of the team to ensure the achievement of the corporate goals for growth, retention and quality service. The scope of this position includes the oversight of the personnel within the department as well as interfacing with all levels of management, various departments, business partners, and bank customers. This role works in tandem with the Manager, Compliance, Legal and Tax to ensure all procedures adhere to applicable IRA regulations & laws
The Work Itself
- Expert knowledge of the policies, procedures and regulatory requirements of the IRA function.
- Monitors, maintains and enhances the activities of the team to ensure that current and prospective IRA customers are satisfied.
- Ensures that IRA procedures are current, accurate, and reflective of the responsibility of the team and the Department and are in accordance with legal, compliance and regulatory requirements.
- Works closely with partners in Product Management, Customer Care Center, Ally Invest, Tax, Shared Services and VBOS to ensure customer service and regulatory requirements are met.
- Monitors risk controls related to financial transactions processed against customer accounts.
- Works with the Manager in leading and evaluating the staff to inclusive of goals, guidelines and procedures, training, performance, coaching, and direction.
- Partners with DOSS to ensure bank compliance in the annual processing of all tax filings, including 5498 and 1099Rs
The Skills You Bring
- 3+ years of Banking and/or Investment leadership experience required
- Experience in IRA and/or other retirement accounts required
- Management or Team Lead experience highly preferred
- Knowledge and/or experience with tax preparation a plus
- Working experience in Performance Management
How We'll Have Your Back
Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:
- Time Away: 11 paid holidays, 20 paid time off days, and 8 hours of volunteer time off, yearly (paid time off is prorated based on start date)
- Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
- Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
- Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
- Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
- Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
- To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf
Who We Are:
Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.
Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.