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Ally Financial Careers

General information

Career area
Deposits Operations
Work Location(s)
1100 Virginia Drive, PA, 12808 Gran Bay Parkway West, FL, 12850 W Gran Bay Pkwy, FL, 2911 Lake Vista Drive, TX
Remote?
No
Ref #
21916
Posted Date
03-18-26
Working time
Full time

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

We are seeking a results-driven leader to build and scale our Continuous Improvement program. This role owns the strategy and execution of continuous improvement and process optimization across the Financial Crimes organization. The ideal candidate combines Lean/Six Sigma expertise with strong stakeholder management, change leadership, and data-driven decision-making to deliver measurable improvements in efficiency, customer experience, process quality, and risk/control outcomes.

The Work Itself

    • Develop and maintain the Operational Excellence roadmap aligned to company and Financial Crimes goals.
    • Establish standards and methodologies for continuous improvement and problem solving.
    • Lead process mapping, root-cause analysis, and redesign of end-to-end processes to reduce waste, cycle time, variability, and defects.
    • Implement and apply Lean/Six Sigma, process tools and methodologies to change initiatives, identification of inefficiencies, performance deficiencies, and fraud control gaps.
    • Build and maintain standardized operating procedures, work instructions, and control checklists with improvement changes.
    • Partner with Operations, Risk, and Compliance to embed preventive and detective controls and ensure audit readiness, and alignment with RCSA.
    • Define and manage metrics for efficiency, quality, cost, and customer experience for process and quality management
    • Conduct productivity and capacity analyses; integrate analysis in partnership with workforce management processes.
    • Establish voice-of-customer/voice-of-employee feedback loops and translate insights into improvement roadmaps.
    • Develop a continuous improvement culture by introducing techniques during process engagement activities
    • Facilitate cross-functional workshops, process mapping and requirement gathering sessions.
    • Prioritize and manage a portfolio of improvement initiatives with clear business cases, benefits tracking, and ROI.
    • Influence and partner with leaders across Operations, Strategy, Product, Technology, Finance, and Customer Service.
    • Present program status, risks, and impact to stakeholders; communicate progress transparently.

The Skills You Bring

 

  • 7–10+ years of experience in Operational Excellence or Process Improvement, with 3–5+ years in a leadership role.
  • 5-7+ years in Financial Crimes, Fraud desired
  • Demonstrated expertise in Lean, Six Sigma, and continuous improvement
  • Strong analytical skills with experience in excel, BI tools, (e.g., Tableau, Power BI) and basic statistical analysis.
  • Experience with project/program management methodologies (Agile/Waterfall); PMP or equivalent is a plus.
  • Excellent communication, facilitation, and change management skills; ability to influence without authority.
  • Bachelor’s degree in Business, Operations, Engineering, or related field required

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

  • Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
  • Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
  • Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
  • Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
  • Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
  • Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
  • To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf
 

Who We Are:

 

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

 

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

 

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at hrpolicy@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range: $90000 - $150000 USD
An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer. 
Incentive Compensation: This position is eligible to participate in our annual incentive plan.
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