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General information

Career area
United States
Work Location(s)
12850 W. Gran Bay Pkwy, Jacksonville, FL, 17500 Chenal Parkway, Little Rock, AR, 2911 Lake Vista Drive, Lewisville, TX, 500 Woodward Avenue, Detroit, MI, 601 S. Tryon Street, Charlotte, NC
North Carolina
Ref #
Posted Date
Wednesday, June 1, 2022
Working time

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

The Opportunity

  • Participates in the requirements development for applying business needs to technical applications.
  • May be involved with various aspects of the requirements design process.
  • May need to define and document internal and external user interfaces and support system and data requirement clarification and definition.
  • May support prototyping activities that will validate business requirements, solution definition and minimize risk.
  • Works directly with team members from business sectors and the applications development team.
  • May assist in quality assurance and defining testing strategy and risks.
  • Work is project-oriented and actual tasks will be defined by employee with direction also coming from more senior level business system management teammates.
  • Understands company goals and practices and applies them when resolving a variety of problems.
  • Receives general instructions on new work.
  • Uses judgment, creativity and sound technical knowledge to obtain and recommend solutions.

The Work Itself

  • Assist and collaborate with business partners in developing requirements and documented as dictated by the specific project for technical solutions that enable business objectives to be met.
  • Maintain change controls documentation to align with governance and prioritization routines.
  • Assist Project Manager and manager work efforts with preferred project management methodology and rigor; APEX, Agile/Waterfall, SRUM, and the application of project management concepts/methodologies.
  • Provide support for IT releases: lead post implementation verification and report out in Go/No Go meetings.
  • Assist with Organization Readiness/Change Management for projects assigned: Communications, Training, org preparedness exercises, etc.
  • Aid in change management and acceptance related to application and business processes, including communication and training.
  • Participate in joint application design sessions.
  • Review designs with stakeholders as needed.
  • Ensure controls in place to manage business rules, including version controls - change controls.
  • Coordinate various IT environments as needed: DEV, SIT, CIT, UAT, Prod Support, and Production.
  • Publish regular schedule of environment updates/file copies/configuration migration
  • Serve as SME for respective areas of expertise.
  • Work collaboratively with Business and IT stakeholders to prioritize application defects and enhancements.
  • Identify opportunities to simplify and streamline existing processes and controls, leveraging applicable software.
  • Position applications to meet future business needs.
  • Assist in configuration work as required in certain applications.
  • Maintain detailed documentation on system configurations; including business rules, controls, and process workflows.
  • Assist in development and management of communication to Operations partners for system outages and scheduled deployments.
  • Facilitate or aid in user access reviews and annual Enterprise Access Certification validation.
  • Develop test plans including capacity plans that may include business resources for test case execution, test case volume estimates, and timeline estimates
  • Additional duties as assigned.

The Skills You Bring

  • Bachelor's degree preferred. 2-4 years' experience in financial services or related industry; preferably in project management or system configuration role.
  • Experience leading small to medium projects utilizing common (Waterfall, Agile, DMAIC) project methodologies.
  • Strong written and verbal communication skills.
  • Business and/or IT experience preferred Experience in reading -/or querying SQL, Oracle, SMSS, etc. is preferred.
  • Familiarity with working in a matrix environment and able to work and deliver results in a self[1]directed environment.
  • Strong working knowledge of Microsoft Office applications (Excel, Access, PowerPoint).
  • Demonstrated experience and working knowledge of web-based applications desired but not required Able to travel overnight (25 +/- ).

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation – or total rewards – extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

  • Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
  • Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
  • Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
  • Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.
  • Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Who We Are:


Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit


Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.


Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.


We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.