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Ally Financial Careers

General information

Career area
Deposits Products & Marketing
Work Location(s)
Camp Road, NC
City
Charlotte, NC
Remote?
No
Ref #
16564
Posted Date
Wednesday, November 15, 2023
Working time
Full time

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

The Opportunity

The Research Manager, Strategy & Innovation will join an existing research & concept development team to support research needs at Ally’s concept & product testing studio. This position plays a crucial role in ensuring the voice of the consumer and is embedded in all stages of our human centered design process. This is a high visibility and high impact role that focuses on elevating consumer empathy and vantage points. This person will be a champion for Ally customers and consumer prospects to help ensure work begins and ends with a consumer lens.

The Work Itself

  • Embed within cross-functional teams to conduct research supporting all stages of human centered design at Ally’s concept & product testing studio.
  • Participate in ideation sessions, brainstorming activities, empathy building activities, storytelling, etc.
  • Manage end to end qualitative and quantitative consumer research, with an emphasis on teaching and guiding all members of the team to participate in research activities (democratized research approach).
  • Develop and review research plans including research screeners, survey questions, concept tests, and interview guides.
  • Program surveys using variety of online tools.
  • Analyze data, uncover key insights, and guide and monitor team’s approach to develop of research insights.
  • Present findings and make actionable recommendations on the results.
  • Manage variety of projects across various stages at any given time
  • Maintain subject matter expertise with research approaches, including consideration of methodologies, tools, and resources.
  • Serve as a leader of the core studio team driving the positive studio culture and serving as a mentor for rotational team members, interns, and rotational analysts.

The Skills You Bring

  • Bachelor’s degree in marketing, business, social sciences, or related field preferred.
  • 5+ years of market research experience in a business to consumer setting, financial services experience and/or design thinking / human centered design / innovation experience is a plus.
  • Experience designing and analyzing a range of qualitative and quantitative research, including questionnaire / discussion guide design, data analysis, report design / creation.
  • Flexible & adaptable to changing needs and fast paced work environment.
  • Strong presentation skills – comfortable presenting and explaining ideas to others in both formal and informal settings. Able to adjust to the needs and preferences of the audience.
  • Storytelling – able to pull a storyline from data, not just report numbers. Able to summarize key takeaways with implications for the business for executive level consumption.
  • Strong analytical and critical thinking skills
  • Curious and collaborative nature
  • Experience across different research methodologies, including quantitative and qualitative.
  • Curiosity for innovation in research
  • Excellent written and oral communication skills.
  • This position reports to the TM Studios location in Charlotte, NC #LI-Onsite 

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

  • Time Away: 11 paid holidays, 20 paid time off days, and 8 hours of volunteer time off, yearly (paid time off is prorated based on start date) 
  • Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
  • Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
  • Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
  • Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
  • Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
  • To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf
 

Who We Are:

 

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

 

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

 

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range: An individual's position in the range is determined by the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer. 

Emerging
90000
Experienced
120000
Expert
150000
Incentive Compensation: This position is eligible to participate in our annual incentive plan.
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