Ally Financial Careers

At Ally, you get a startup feel, but experience the benefits of a company that’s worked out the kinks and is fulfilling its purpose. We’re always evolving and see that as a good thing. From owning our work to seeing its impact in the real world, our team is relentless in finding new ways technology can help make experiences better and help people. We are problem solvers, we value diverse thinking, we support one another, and we challenge ourselves to think bigger in the journey to deliver customer-obsessed tech solutions. To read more about what our tech team does, be sure to visit our tech blog at ally.tech

The CSIRT Incident Response position at Ally is a member of the Information Protection and Risk Management team and works closely with other members of the IPRM program to develop and implement a comprehensive approach to the management of security risks at Ally. The candidate will work with subject matter experts drawn from other teams within IPRM to manage the response to cyber security threats and incidents.

This role is also responsible for working with other team members in responding to security incidents according to established policies and best practices. It will also require strong organizational, workflow / process flow, Use Case development, and documentation capabilities.

At this time, Ally will not sponsor a new applicant for employment authorization for this position.

• Lead investigations into information security events / incidents.
• Drive efforts towards containment of threats and remediation of environment during or after an incident.
• Maintain and improve Ally’s CyberSecurity Incident Response plan.
• Lead audit management responsibilities to ensure identified gaps are addressed in respect to required timing to reduce risk.
• Contribute to the development of use case and prioritization of use case development
• Contribute to process improvement through development of new detections and changes in the response processes.
• Perform complex security investigations and root cause analyses.
• Assemble and coordinate with technical teams and third-party vendors to resolve incidents as quickly and efficiently as possible.
• Ensure that all incidents are recorded and tracked to meet audit and legal requirements where necessary.
• Function as stakeholder to strengthen the overall Response framework inclusive of SOC and CSIRT.
• Serve as escalation point for the PCI environment including guidance for monitoring and response.

• Minimum of 5 years Information Security specific experience
• Bachelor's degree in Information Systems or equivalent experience
• Deep understanding of network protocols and troubleshooting
• Deep understanding of server and workstation operating systems
• Broad understanding and experience managing security mitigation solutions at all layers and protocols
• Experience securing multi-cloud environments, FaaS and CI/CD pipelines
• Ability to analyze large data sets and unstructured data for the purpose of identifying trends and anomalies indicative of malicious activity, as well as demonstrated capability to learn and develop new techniques.
• Strong knowledge of current security threats, techniques, and landscape, as well as a dedicated and self-driven desire to research current information security landscape
• Ability to research, develop, and keep abreast of tools, techniques, and process improvements in support of security detection and analysis in accordance with current and emerging threat and attack vectors
• Ability to incorporate threat intel data into existing security solutions to monitor or prevent current threat actors.
• Experience with cyber hunting practices/exercises using SIEM, Enterprise search tools, or other solutions.
• Excellent communications skills (verbal and written) are required
• Excellent problem-solving skills and troubleshooting skills with a strong attention to detail
• Ability to interact with personnel at all levels across the organization and to comprehend business imperatives.