Ally Financial Careers

The primary role of the Bank Fraud Analyst to deter fraud against Ally Bank. This role requires the ability to handle quick-turn, low-exposure fraud cases, use subject matter disciplines to solve difficult problems, execute various risk mitigation efforts and perform administrative tasks for workbench case management. This position requires the ideal candidate to be a high-level problem solver. You will work a hybrid of quick-turn, low-exposure fraud cases and admin tasks for workbench case management.

At this time, Ally will not sponsor a new applicant for employment authorization for this position.

In office role with hybrid schedule - Ally work locations Lewisville, TX and Charlotte NC.

• ·      Conduct quick-turn reviews of low-exposure fraud cases utilizing various tools and reports to identify potential fraudulent activities on new/existing accounts.

  ·      Conduct interviews with customers, representatives from other financial institutions, and other pertinent individuals to review and gather information related to potential fraudulent activities.

  ·      Ensure compliance with Federal and State laws and regulations related to fraud investigations.

  ·      Excellent communication and collaboration abilities.

  ·      Ensure enterprise-wide compliance with established standards, regulatory policies and procedures for the bank set by FSI as well as Compliance and Legal departments

  ·      Provide excellent customer service to those customers impacted by potential fraud, ensuring we help as appropriate.

  ·      Maintain up-to-date knowledge, best practices, and awareness of investigative fraud techniques, fraud regulations (FinCen, UCC, etc), and investigation handling policy and procedures.

  ·      Perform routine case hygiene, closing stale cases, completing follow-up tasks, and pending actions on Open Cases.

Minimum Qualifications

• 0+ years of experience
• High school Diploma or GED equivalent

Preferred Qualifications

• ·      Bachelor's Degree preferred in Criminal justice or related field.

  ·      3+ years of fraud experience in financial services required. Work related experience should consist of in-depth background in bank fraud prevention of all types of forgery claims and schemes (i.e., kite schemes, counterfeit checks, forgeries, wires, ach, etc.), banking operations, government regulations, basic knowledge of UCC codes and industry defenses to adverse claims.

  ·      Proven knowledge of regulatory Suspicious Activity Report experience – must have skills related to identifying when a SAR is required.

  ·      Proficient in conducting interviews with various stakeholders strongly preferred.

  ·      Ability to make appropriate judgments and decisions with limited guidance.

  ·      Proficiency in data analysis tools and software.

  ·      Experience reviewing ACH, Wires, Account Takeover, etc

  ·      CFE, CAFP, and CFCI Certifications preferred.

  Skills:

  ·      Detail-oriented with strong organizational skills.

  ·      Ability to work independently and as part of a team

  ·      Ability to balance multiple competing priorities.

  ·      High ethical standards and integrity.

  ·      High level of critical thinking/analytical/problem-solving skills and attention to detail strongly preferred

  ·      Strong decision-making and critical-thinking abilities.