Analyst – Customer Solutions .
Ally and Your Career
The Opportunity
Drive business capabilities, results and Ally strategic imperatives by: Producing reports accurately and timely to support operational performance Delivering ad-hoc data when promised to support operational/business needs Analyzing data to produce actionable recommendations to stakeholders to improve business processes Supporting and/or leading projects to improve shareholder value Proactively identifying, assessing, and managing risk Providing thought leadership and recommending potential solutions/improvements to business leaders Driving individual and team development
The Work Itself
- Monitor business performance to identify and help correct performance problems and provide feedback regarding areas requiring attention.
- Assists in development/reviews of project plans, assists in efforts to execute on project timelines.
- Support the development of presentation to communicate information to business leaders.
- Apply sound control processes into daily processes to effectively identify, assess and manage risk.
- Maintain code logic to pull, sanitize, aggregate, conform, and produce operational and portfolio-level reports accurately.
- Work collaboratively with matrix - vendor partners to ensure alignment with strategic imperatives.
- Miscellaneous duties as assigned.
The Skills You Bring
- 1+ years of experience preferred.
- Bachelor's Degree in Finance, Accounting, Mathematics, Economics, or equivalent is preferred.
- Auto Finance domain preferred.
- Applies basic concepts, logic, methods and analysis.
- Understands core analysis principles.
- Change management capabilities.
- Exposure to project management skills and ability to effectively prioritize tasks.
- Proficient public speaking and presentation skills (using PowerPoint as needed).
- Strong analytical and problem solving skills.
- General understanding of data mining.
- Strong oral and written communication skills.
- Business partnering skills, including good interpersonal skills with ability to work well horizontally and vertically within organization.
- Ability to work well in a team environment.
- Exhibit a strong work ethic and high degree of self-motivation.
- Strong analytical and problem solving skills.
- Is optimistic, embraces possibilities, supportive and motivating.
- Recognizes change as creating opportunities.
- General knowledge of MS Excel including functions, VBA/macros.
How We'll Have Your Back
Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:
- Time Away: 11 paid holidays, 20 paid time off days, and 8 hours of volunteer time off, yearly (paid time off is prorated based on start date)
- Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
- Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
- Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
- Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
- Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
- To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf
Who We Are:
Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.
Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.