Skip to content

General information

Career area
Work Location(s)
12808 Gran Bay Parkway West, Jacksonville, FL, 2911 Lake Vista Drive, Lewisville, TX, 500 Woodward Avenue, Detroit, MI, 601 S. Tryon Street, Charlotte, NC
Ref #
Posted Date
Thursday, June 9, 2022
Working time

Ally and Your Career

  • Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

The Opportunity

The Business Rules Governance Specialist is considered a process and documentation expert that will be primarily focused on governance and documentation to support Ally's strategy and rules implementation process for systemic decisioning for the indirect auto lending business. This role will require organizational and process management expertise and be responsible for establishing best practices for documentation, controls, testing and governance routines. This individual will work closely with a broad group of matrix partners, including business operations, IT, Risk, Finance/Pricing, Analytical Modeling, and Product Management, etc. to support and coordinate the implementation of business requirements systemically.


The Work Itself

·       Develop and manage detailed rule and configuration documentation, controls, testing and governance

·       Measure, monitor and report the level of completeness throughout rule implementation and system behavior modification processes

·       Define and execute communication cadence to keep all stakeholders fully informed. Must be prepared to be the conduit between multiple groups to ensure open, honest, and equally understood communication

·       Manage change request and standard release processes including: work with Product Owners to organize and prioritize release items, maintain change control process/logs, ensure audit packages are properly completed and archived, pre and post deployment status tracking/communication

·       Collaborate and partner with Product Owners and other stakeholders to ensure accurate and timely delivery of logic and system behavior modifications

·       Assist in the development of rule writing and implementation standards documentation as well as the controls to ensure adherence to all Ally guidelines, policies and procedures

·       Proactively identify and manage risks/issues. Ensure proper visibility and communication occur to partners and senior management

·       Create and maintain process and system documentation including procedures and process flows; create and maintain library of governance artifacts and other supporting documentation

The Skills You Bring

·       Completion of a Bachelor's degree in business related field or equivalent work experience

·       Robust Microsoft Office Suite knowledge and expertise (i.e. Visio, PowerPoint, Word, Excel)

·       Thrives in a dynamic business environment with sometimes large amounts of ambiguity and fluctuating priorities

·       Self-motivated individual that is resourceful and creative in solving problems

·       Strong attention to detail and organizational skills

Experience writing and/or editing SQL queries a strong plus

·       PMP or related Project Management certification a plus

·       Knowledge of general financial concepts -- P&L calculations, amortization schedules, basic understanding of interest rates, financial metrics, pro-forma models, etc a plus

How We'll Have Your Back

  • Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation – or total rewards – extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:


    • Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
    • Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
    • Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
    • Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.
    • Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.


    Who We Are:


    Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit


    Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.


    Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.


    We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.